Vacancies

Administrator Support Role

Three-day week position, Thursday, Friday and Saturday.

[Posted 18 Nov 2022]

DRCC is looking for a reliable Support Administrator to undertake administrative tasks, including reception duties. Duties will consist of the tasks below, but not limited to;

General administration support duties:

  • To work across the admin team, supporting as required.
  • To operate computerised records/information/communication systems and carry out other IT based tasks.
  • Monitor stocks of household items and create monthly order lists for replenishment.
  • Update standard forms/templates eg room booking, excel worksheets.
  • Track and record stocks of office stationery and resource publications.
  • Maintain office equipment and 3rd party service contact register.
  • Updating of staff induction pack, online standard forms, staff org chart and staff support document of FAQs.
  • To provide personal, administrative and organisation support to other staff.

Meetings & events:

  • Organise external room bookings for meetings or events.
  • Set up meeting room for internal meetings with required tech, tea/coffee and rearrange room after meetings.

Reception duties:

  • Provide all Saturday reception cover as well as cover for week-day lunch breaks, holiday leave and sick leave.
  • Answering and logging all incoming calls.
  • Managing electronic daily diary of all therapy appointments.
  • Dealing with information queries including the logging and passing on of messages to members of staff including therapists who maybe otherwise be engaged.
  • Providing electronic daily appointment status report to Head of Clinical Services.
  • Dealing with all incoming and outgoing correspondence, post, couriers, hand delivered items etc. as per the procedures already established, to include GDPR rules and regulations.
  • Scheduling and the preparation of meeting spaces, to facilitate meetings as required.
  • Processing of stationery orders and house maintenance requests.
  • Dealing with visitors to the Centre seeking counselling advice.

You are expected to:

  • Act in a professional manner at all times, ensuring client / visitor confidentiality.
  • Have a good working knowledge of Microsoft Office Suite.
  • Have good administrative and organisational skills.
  • Have excellent attention to detail.
  • Have good communication verbal and written skills.

Please send CVs to recruitment@rcc.ie and Suzanne.mcmullen@rcc.ie by close of business, Weds 30 November 2022.

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Volunteering with Dublin Rape Crisis Centre

We recruit volunteers to support our telephone counselling and accompaniment services at various intervals throughout the year. Volunteers are a vital part of our mission to heal the trauma of sexual violence and we rely heavily on their dedication and commitment. No prior experience is needed, we provide full training and expert support.

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